On-Site Service

At inoVo, we provide a wide range of quality, cost-effective managed IT services that providers leverage to expand and enhance their current operations and achieve business goals. By providing service level agreement based infrastructure management in traditional and emerging geographies that complement portfolios providers can achieve client expectations and high availability of assets by bringing technology, industry and business knowledge to every project.

Utilizing our proprietary help desk and call management tools as the foundation of our solution, we manage call center & field operations, business processes, and technical CERT teams to deliver best in class on-site support. Delivering all aspects of the service lifecycle, we provide:

    • Hardware Break-Fix

On-site repair of end user computing, network and server assets

    • Desk Side Support

Applications and operating systems troubleshooting & repair

    • IMACDs

On demand install, move, adds, changes, & Disposal

    • Smart Hands

On-site, device level interaction in support of off-site teams

Whether a provider seeks project-based solutions, IT infrastructure support, or refresh and deployment services, our highly qualified service delivery teams ensure expectations are met. Our capabilities extend to high density and satellite locations across 4 continents and more than 50 countries.