IT Service Management

Providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.

As service and support costs continue to rise and expectations continue to grow, clients are raising their demands for faster, better, and more cost effective solutions. At inoVo, we believe that the best way to achieve the goal is by selecting the right partners, processes, and tools that align to your business needs and capabilities to your goals.

We identify your pain points, propose solutions, and work with your teams to implement the solutions to exceed your expectations by providing a wide range of quality, cost-effective managed IT services that customers leverage to expand and enhance their current operations and achieve business goals. Customers can achieve client expectations and high availability of assets by bringing technology, industry and business knowledge to every project.

inoVo provides high quality out of warranty parts at or below market prices with your choice of quality at OEM certified refurbished, that meet OEM standard, or are warranted working.

inoVo engineers at one of our facilities will configure your clients’ components in a mock-up environment, then integrate and test them prior to installation reducing onsite labor and maximizing deployment success. We will then repackage assembled systems and deliver to the Clients site.

inoVo’s infrastructure management services encompass all if the maintenance aspects of IT lifecycle including hardware break-fix, desk side support, installs, moves, adds, changes, disposal and smart hands.

Optimization of the post-sales business processes from returns logistics and warehousing, to inventory administration.

Whether a client seeks project-based solutions, IT infrastructure support, or refresh and deployment services, our highly qualified service delivery teams ensure client expectations are met.