The Executive Team

Lori Glenner

President & CEO

Lori focuses on portfolio, Client and strategic partner development. Close collaboration with industry leaders provided the vision to create a company that was designed to meet the growing market needs and demands that providers face. She has more than 20 years of experience in the IT Services industry working with the leaders and influencers in the Global Top 20 Managed Services companies, depot repair and logistics organizations and leading OEMs. Her prior experience in developing emerging market delivery strategies and operational frameworks in Europe, The Americas and Asia-Pacific; creating service support strategies with Asia’s leading ODMs to improve customer experience and leading cross-functional teams that optimized and transformed processes and increased margins for one of Europe’s leading service providers make her uniquely positioned to lead inoVo. 

 

Tanja Wahl

Chief Financial Officer

Tanja has worked with inoVo since its inception. She currently oversees the firm’s finances. Prior to inoVo she was a senior financial analyst for PC Service Source where she was instrumental in the management and financial oversight for their largest business unit. Previous to that she lead the delivery of managed service and asset recovery programs for Aurora Electronics where she managed multimillion dollar Dell, UNISYS and IBM programs. She has also held financial positions at Prudential Financial Business Media Resources.

 

 

 Kevin Hampton

Senior Vice President Services

Kevin  has global responsibility for Sales and the Business Management Office and will share the responsibility for strategic direction of the company. Kevin joins inoVo from WorldWide TechServices where he served as Senior Director, Sales and Client Management. He was responsible for managing both the sales and program management teams for all Global IT outsourcing providers. Before joining WorldWide TechServices, Kevin worked for Dell based out of Round Rock Texas where he held various roles in the warranty services group. Kevin is an 18 year IT professional veteran with ground up experience in the IT outsourcing and IT Services business. He is a Results-driven professional with a solid, verifiable career track for successfully propelling industry
leaders through large scale global IT outsourcing solutions.

 

Specialties
Service Portfolio Management; Organizational Change; Service Level Agreements; Financial Management; Continuous Quality Improvement
Industry Certifications
• Green Belt, Six Sigma
• Project Management, University of Texas at Arlington
• ITIL v3 Foundation

 

Diego Soto

Vice President Operations

Diego has global responsibility for in region operations, service delivery, regional P&L management and will share the responsibility for strategic geographic expansion of the company.
He has more than 10 year’s experience in IT service management for Fortune 100 companies in the Pharmaceuticals, Banking and Retail Verticals, and Global Managed Services providers where he held key positions in transition management and Managed Service Delivery. Diego excels at putting our customers first, and delivering services that regularly exceed Client expectations.

 

Specialties
Delivery Management, strategic alliance development, Infrastructure expansion, and COE
Industry Certifications
• Green Belt, Six Sigma
• ITIL v3 Foundation